“Westpark has been working with SeaChange as a safety partner since January 2017. It has been a partnership that has really benefited the club. Their procedures ensure the club is run as safely as possible. Our safety champion staff find the monthly interactions invaluable in keeping Westpark safe. SeaChange are always on hand to help us with all health and safety queries. We find the online portal a great tool for logging everything regarding our safety policies and procedures. The staff I have dealt with have been invaluable to us and very knowledgeable, I can always pick up the phone and get a quick, clear answer. I would highly recommend the services provided by SeaChange.”
Westpark Fitness
Westpark Fitness is leading Safety Culture in the Irish Fitness Industry through Innovative SeaChange Solutions
Client Profile
Westpark Fitness is an award-winning premier fitness facility and gym in Tallaght, Dublin 24, with state-of-the-art equipment, classes and technology.
The Challenge
Westpark Fitness is a leading fitness business in the Irish Sports and Leisure sector. They are naturally proactive when it comes to building a positive working culture and care about safeguarding the welfare of their staff and customers. When it came to risk management and health and safety, Westpark Fitness knew that simply ticking the safety compliance box was not going to engage their workforce or make a difference in reducing incidents and managing rising insurance costs. The senior leadership team decided to be proactive and focus on managing the safety risks and hazards within their control in their high footfall business. They knew that to achieve this, they needed to focus on improving safety culture and safety behaviour, not just compliance. Westpark Fitness partnered with SeaChange five years ago to embark on a safety culture journey, reduce the likelihood of accidents and claims, and manage rising insurance costs.
The Solution
After determining the client requirements, SeaChange provided Westpark Fitness with three solutions to help improve Safety Culture and reduce the likelihood of incidents for both staff and customers:
Safety Culture Pro Partnership:
Westpark Fitness received a site-specific risk assessment, key safety compliance, a visual risk awareness system and champion training to help lead safety culture onsite. The partnership also included access to the SeaChange client portal to log proactive safety KPIs on a routine basis, report on safety performance and improve defensibility in the event of an accident. Each site receives the SeaChange Safety Culture (SABRE©) Audit annually to benchmark performance and to continuously improve safety management.
Slip, Trip and Fall Prevention System:
Westpark Fitness was zoned into six areas, provided handheld devices, and received champion training in how to run the CAYGO© Slip Trip and Fall Prevention System on a daily basis. This system works on a user-friendly application that enables the workforce to schedule customised CAYGO check intervals to routinely mitigate the risk of slip, trip and fall across the site. The system uses automated scheduling to maintain consistency throughout the day while ensuring that no scheduled CAYGO checks are missed. All staff are engaged in the process, which only takes 30 seconds per CAYGO check, and NFC tagging qualifies location, ensuring that the Staff Checker was physically present.
Safety Check and Inspection System:
Daily and weekly safety checks – formerly done on paper at Westpark Fitness – were transferred into the digital Safety Check and Inspection application. The system uses NFC tagging and customised scheduling to ensure quality data is automatically recorded whilst performing checks and inspections on a routine basis. This innovative system ensures that Westpark Fitness staff are engaged in maintaining operational procedures at predetermined intervals, while automatically reporting on compliance and key corrective actions.
The SeaChange solutions in operation at Westpark Fitness are visual, interactive, digital and practical systems that continue to bring safety best practices to life today. The SeaChange client portal enables Westpark Fitness to track its progress, log proactive safety KPIs, trend near misses and regularly report on system compliance. The annual SABRE© Safety Culture Audit measures safety performance and the resulting report and recommendations help Westpark Fitness to manage its insurance costs year on year.
The Result
Westpark Fitness has separated itself from the herd by partnering with SeaChange and investing in safety culture systems that target the main risk factors in the Sports and Leisure sector. Westpark Fitness has experienced a significant return on its health and safety investment, including increased workforce engagement, increased compliance, improved safety audit scores, reduced lost time incidents, and insurance cost savings.
Kevin Doyle | General Manager, Westpark Fitness
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