“SeaChange have extensive Risk Management expertise and experience which has been invaluable in supporting us to make the right decisions regarding H&S. We have implemented a number of SeaChange Solutions, including their Slip, Trip and Fall Prevention System, across our group to improve H&S standards. Our partnership with SeaChange allows us to proactively benchmark site-by-site performance daily through the easy-to-use SeaChange Portal. The SeaChange partnership has assisted us in reducing incidents and associated claims. SeaChange have made a very positive impact on our growing business.”
Mr. Price Retail Group
Mr. Price Retail Group partners with SeaChange to Transform Safety Culture across their Large Retail Group
Client Profile
Mr. Price Branded Bargains is the largest discount variety retail chain in Ireland. They are 100% Irish and deliver rock-bottom prices across the country. Since opening its first store in 2010, this innovative retail group has rapidly grown and now boasts over 60 stores nationwide.
The Challenge
The Mr. Price Retail Group wanted to ensure that safety was managed in a sustainable way so that risk was managed effectively as the business grew rapidly.
Ensuring the safety of their large workforce is a core value to Mr. Price, so creating a positive and engaging safety culture across the group was made a priority. Specifically, Mr. Price wanted to focus on improving safety standards, managing the risk of slip, trip and fall to protect staff and customers and increasing the level of safety training for store management across the group.
The Solution
Mr. Price engaged the services of SeaChange to achieve their safety performance goals. After determining the client requirements, SeaChange provided the Mr. Price Retail Group with two solutions to help improve Safety Culture and reduce the likelihood of incidents for both staff and customers:
Safety Culture Pro Partnership:
Each site with the group received a site-specific risk assessment, key safety compliance, a visual risk awareness system and champion training to help lead safety culture onsite. The partnership also included access to the SeaChange client portal to log proactive safety KPIs on a routine basis, report on safety performance, and improve defensibility in the event of an accident. Each site receives the SeaChange Safety Culture (SABRE©) Audit annually to benchmark performance and continuously improve safety management.
Slip, Trip and Fall Prevention System:
Each site was zoned into two areas, provided handheld devices, and received champion training to run the CAYGO© Slip Trip and Fall Prevention System on a daily basis. This system works on a user-friendly application that enables the workforce to schedule customised CAYGO check intervals to mitigate the risk of slip, trip and fall across the site on a routine basis. The system uses automated scheduling to maintain consistency throughout the day while ensuring that no scheduled CAYGO checks are missed. All staff are engaged in the process, which only takes 30 seconds per CAYGO check, and NFC tagging qualifies location, ensuring that the Staff Checker was physically present.
Both SeaChange solutions provided the Mr. Price Group with visual, interactive and practical systems that continue to bring safety best practices to life today across the group. The SeaChange client portal enables each site to track their progress, log proactive safety KPIs, trend near misses and regularly report on system compliance. The annual SABRE© Safety Culture Audit measures safety performance, and the resulting report and recommendations help the Mr. Price Group to continuously improve their safety management strategy year on year.
The Results
Mr. Price have improved safety compliance and safety culture through a partnership with SeaChange. They have benefited from SeaChange expertise, support and guidance and continue to do so. The group has reduced the number of incidents and claims since partnering with SeaChange, specifically by managing the risk of slip, trip and fall to protect both staff and customers.
Through the SeaChange Slip, Trip and Fall Prevention System alone, and based on the Heinrich Safety Pyramid, the Mr. Price Group achieved the following market-leading results in 2021:
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85% system compliance rate
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940,223 slip, trip and fall hazards removed by staff
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94,000 near misses prevented
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940 recordable injuries prevented
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9 lost time incidents prevented
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€100,000 saved in non-insurance-related LTI costs
As a self-insured group, Mr. Price continue to gain a significant return through the investment they have made in partnering with SeaChange — not just in savings, but also in increased staff morale and cleaner, safer stores for their customers.
Edel McSorley | Operations Director, Mr. Price
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